Refund Policy

Last Updated: September 9, 2026

Thank you for shopping at Passora.shop.

Passora.shop sells digital products and digital-access services. Because these products are delivered electronically and may become usable immediately after delivery, the following refund policy applies.

Digital Products

Due to the nature of digital products, purchases are generally non-refundable once the digital product, code, credentials, activation information, or other purchased digital access has been successfully delivered or activated.

Please review the product description and requirements carefully before completing your purchase.

Refunds for Problems With Your Order

You may contact us to request assistance or a refund if:

• You did not receive the digital product you purchased.
• The product delivered is materially different from what was described on our website.
• The digital access or activation information does not work when first delivered.
• You were charged more than once for the same order.

Please contact us as soon as possible after discovering a problem. We may ask for your order number, payment information necessary to identify the transaction, and screenshots or other reasonable evidence of the issue.

We may first attempt to resolve the problem by correcting, replacing, or re-delivering the digital product. Where a refund is required or approved, it will generally be returned to the original payment method.

Change of Mind

We generally do not provide refunds for a change of mind after a digital product has been delivered, accessed, redeemed, activated, or otherwise made available for use, except where required by applicable law.

Incorrect Purchases

Customers are responsible for checking the product description, compatibility, duration, and other listed requirements before purchasing. Refunds for accidentally purchasing the wrong product are not guaranteed once the digital product has been delivered or activated.

Unauthorized Transactions

If you believe a purchase was made without your authorization, please contact us promptly so we can investigate the transaction.

Consumer Rights

Nothing in this Refund Policy limits any refund, cancellation, withdrawal, or other consumer rights that cannot legally be excluded under applicable consumer-protection laws.

Contact Us

For questions about an order or refund request, please contact:

Passora.shop
Email: info.tenderique@gmail.com

Please include your order number and a clear description of the issue so we can assist you as quickly as possible.