Shipping policy
Shipping & Digital Delivery Policy
Last Updated: September 9, 2026
Thank you for shopping at Passora.shop. Please read this policy carefully before purchasing.
1. Digital Products Only
Passora.shop specializes in digital products, digital-access products, subscriptions, activation-related products, and other electronically delivered services.
No physical products are shipped. Therefore, customers will not receive packages by postal mail or courier, and no physical shipping fees apply unless explicitly stated otherwise on a product page.
2. Digital Delivery
After your order and payment have been successfully processed, your purchase will be delivered electronically.
Depending on the product, delivery may include:
- Digital access information
- Activation instructions
- Digital codes or links
- Account or login information, where applicable
- Instructions required to access the purchased service
Delivery may be made through the email address provided during checkout, the order confirmation page, or another electronic delivery method described on the product page.
3. Delivery Time
We aim to process and deliver digital orders as quickly as possible.
Some products may be delivered immediately, while others may require additional processing or order verification. Any specific estimated delivery time will be stated on the relevant product page where applicable.
4. Incorrect Email Address
Customers are responsible for providing a valid and accurate email address and other required information when placing an order.
If you entered an incorrect email address or have not received your order, contact us at info.tenderique@gmail.com with your order details.
5. Order Verification
For security and fraud-prevention purposes, certain orders may require additional verification before digital delivery.
If verification is required, delivery may be delayed until the necessary checks have been completed.
6. Delivery Problems
If you have completed payment but have not received your digital product within the stated delivery period, please:
- Check your spam or junk email folder.
- Confirm that the email address entered during checkout is correct.
- Contact us with your order number and purchase details.
We will investigate the issue and assist with delivery as appropriate.
7. No Physical Shipping
Because our products are delivered electronically:
- No physical package will be sent.
- No postal or courier tracking number is provided.
- Physical shipping addresses are generally not required for fulfillment, although billing information may be requested during payment processing.
- Traditional shipping times do not apply.
8. Refunds
Problems involving digital delivery are handled in accordance with our Refund Policy.
If a product cannot be successfully delivered or there is a verified issue with your order, please contact us so we can investigate and provide an appropriate solution.
9. Contact Us
For questions regarding digital delivery or an order, contact:
Passora.shop
Email: info.tenderique@gmail.com
Please include your order number when contacting us about an existing purchase.